Case Studies
Selected engagements showing how governance, risk, and operating discipline were embedded to enable scale, ownership transition, and enterprise readiness.
Technology | Global
Hypergrowth Operational Stabilization
Overview: Rapid growth outpaced operational maturity. Decision authority was informal, accountability fragmented across core functions, and financial and risk visibility insufficient for board-level oversight.
Solution: Operational ownership was mapped end-to-end across core functions. Decision rights and accountability were explicitly assigned. Vendor relationships and tools were audited, rationalized, and consolidated. Core operational processes were standardized, and risk ownership embedded into day-to-day execution to eliminate shadow operations, improve visibility and increase board trust.
Outcome: Operating expenditure reduced by approximately 30%. Shadow IT eliminated through explicit ownership and system rationalization. Risk awareness embedded at the operational level. Organization exited the engagement with a coherent, inspectable operating model and clear readiness for scale.
Financial Technology | Europe
Post-Acquisition Integration
Overview: Following acquisition, the organization faced resistance to new ownership and limited cultural adoption of the target operating model. Inherited practices, fragmented accountability, and inconsistent delivery norms across the acquired entity created execution risk and slowed integration.
Solution: Proprietary operational knowledge was systematically mapped, documented, and transitioned to newly established leadership. Ownership standards introduced by the acquirer were codified into the operating model, management routines, and core operational artefacts. Decision rights, escalation paths, and delivery expectations were made explicit and reinforced through repeatable execution and performance cadence. Customer-facing processes were standardized to ensure consistent service behavior under the new ownership model.
Result: Organization transitioned from founder-dependent, informal execution to a professional, investor-aligned operating model. Internal resistance diminished as accountability, standards, and expectations became explicit and consistently applied. Delivery quality and predictability improved, with customers reporting increased confidence and satisfaction.
Services | US
Enterprise Readiness Enablement
Overview: Expansion into regulated healthcare markets required the introduction of a formal information security and risk operating model to clear supplier vetting processes. Existing practices were insufficient to support enterprise assurance, contractual requirements, and repeatable delivery.
Solution: A formal information security and enterprise risk management operating model was established from first principles. Ownership for security, risk, and delivery controls was explicitly assigned across systems and processes. ISO 27001:2022 was implemented as the structuring framework to codify risk identification, treatment, and control execution.
Result: The organization transitioned from informal execution to a structured, inspectable operating state. Security and risk ownership became explicit and consistently applied. The firm achieved readiness to serve enterprise regulated clients and successfully entered its target market.
30%
average increase in end customer satisfaction reported by entities
20+
functions streamlined across enterprises
15
industry frameworks embedded in live operations
A decade
of experience in governance
Discuss Your Case
Connect with us to explore an engagement.